Register a Noise Complaint

Log In Function

Using the Log In function can help reduce the amount of information you need to fill in for each complaint you'd like to submit. Simply enter your email address that you wish to use and a login will be setup using that. You will receive a validation email before you can start to use that email address with this form.

Once you've logged in, you may need to fill out your contact details one time before the system automatically remembers your details for the next time you log in.

Please note, the system will not have access to you email account, the password you can setup should be unique to this form.

Please note, we will not investigate anonymous complaints.

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  • Your Contact Details:

    Provide your contact details.

    Please note, we need your specific address to be able to investigate the impact of the airport operations in your area. If that information is not provided, we are not able to accurately analyze your complaint and therefore it will not be registered.

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  • Contact Method
    (so we can contact you if required)
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  • Disturbance Details:

    Tell us about the disturbance(s) prompting your complaint.

    Please note, we need the specific date and time to be able to investigate the aircraft operations causing the disturbance. If that information is not provided, we are not able to accurately analyze your complaint and therefore it will not be registered.

    To submit more than one complaint within the same minute, the disturbance times must include different ‘seconds’ so the software can recognize them as unique complaints. The seconds do not need to be accurate – they are merely for the purpose of separating complaints within the same minute from one another. Otherwise, editing the ‘seconds’ is not necessary.

    Our complaint process requires complaints against an operation in any given month to be submitted by the 5th day of the following month.

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  • Disturbance time (required)
    To submit a complaint for additional times on the same day, please click on the Add Time button.
  • From the list, what is the top reason for making this complaint? If you wish to add more reasons, please include in this details section.
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  • * Only times entered in the 'Disturbance time' section will be registered.
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By submitting this form, I am confirming that I am the person named in the complaint.

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